Logistical Details

Clothes should:
- Be left in the bag provided by 7:30am on your route day if a pickup is desired.
- Have the completed inventory form placed in the top of the bag - This is not required but we know some people like to keep track of their items and we do suggest it for your protection.
- Be marked with the provided tape if you would like spots noted.
- Be placed either on your front door or at the agreed to location.
Clothes will be returned 2 business days later (pickup Monday, return Wednesday; Friday, return Tuesday) They will be placed on the hanger provided at the agreed to location (if the hanger is not out, in the most optimal location possible).
- If there is a delay with the cleaner, you will be notified as soon as possible of any impact.
- If the weather is too inclement to leave the clothes, they will be delivered at the earliest possible time.
Billing will occur once per month and will be paid by the credit card on file unless otherwise requested. Price changes will be posted on our website prior to taking effect.
Detailed invoices are provided with each delivery. If requested, or a balance is due, a summary statement will be sent via email or hard copy, if you prefer.
Reminders and other communication will be via email unless otherwise requested.
We cannot guarantee spot removal. If there is excessive spotting on an article of clothing, we may contact you to gain permission and understanding of the impact of cleaning the article.
As with any cleaner, the following conditions apply to cleaning of the garments. This information generally appears on the back of your dry cleaning receipts.

“We exercise utmost care in processing articles entrusted to us and use such processes which, in our opinion, are best suited to the nature and condition of each individual article. Nevertheless, we cannot assume responsibility for inherent weaknesses or defects in materials that are not readily apparent prior to processing. This applies particularly, but not exclusively, to suedes, leathers, silks, satins, double faced fabrics, vinyls, polyurethanes, etc. Responsibility is also disclaimed for trimmings, buckles, beads, buttons, bells and sequins. In laundering we cannot guarantee against color loss and shrinkage: or against damage to weak and tender fabrics.

Differences in count must be reported and the ticket presented within 48 hours. Unless a list accompanied the bundle, our count must be accepted. The company's liability with respect to any lost or damaged articles shall not exceed 10 times our charge for processing it.”

Both of us may terminate service at any time.